State Farm® Insurance Agent Julie Ngo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Robert Hernandez
June 5, 2025
5
out of
5
rating by Robert Hernandez
"I’ve been with Julie Ngo- State Farm Insurance for about a year now, and I can confidently say they’ve exceeded my expectations in every way. From the moment I signed up, the process was smooth, transparent, and hassle-free. Their customer service team is incredibly responsive and helpful— specially Elizabeth,whether I had a question about my policy or needed to file a claim, I always felt supported and valued. They are THE BEST!!! Highly recommended!!"
ismael rico
June 2, 2025
5
out of
5
rating by ismael rico
"Great customer service from Julie Nyo!"
vj durham
May 31, 2025
5
out of
5
rating by vj durham
"He was very nice and professional he explained everything to where I could understand it, thank you. so much, I have been with State Farm for at least 20 years I couldn’t be happier with them"
We responded:
"Thank you for your 20 years of loyalty! I am happy to hear you had a great experience with our office. We're grateful for your trust in State Farm and look forward to serving you for many more years to come! - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
Carolyn Tagariello
May 28, 2025
5
out of
5
rating by Carolyn Tagariello
"Wonderful people and thoughtful, courteous and accurate service!!!"
Bev Hardy
May 28, 2025
5
out of
5
rating by Bev Hardy
"Very professional, friendly, helpful, and and very efficient and getting claims processed. All in all we are very pleased to have StateFarm as our insurance."
Vero
April 17, 2025
5
out of
5
rating by Vero
"We have been with Julie for over 23 years. She is been amazing along with her staff. Thanks so much Julie!"
We responded:
"Thank you, Vero, for your kind words and for being with us for over 23 years! I'm so happy to hear that you have had a positive experience with our team. We're always here to assist with any of your insurance needs."
Nadine S.
April 15, 2025
5
out of
5
rating by Nadine S.
"Amazing team! Customer service is top notch and I always leave feeling confident about my policies! I refer all my family and friends here and they are just as happy! Highly recommend!"
We responded:
"Thank you so much, Nadine! I'm glad to know that our team has provided you with top-notch customer service and that you feel confident about your policies. Your referrals mean a lot to us, and we're happy to hear your family and friends are satisfied too."
one two
April 14, 2025
5
out of
5
rating by one two
"Nadine at State Farm is always a pleasure to work with, she is knowledgeable and helpful in anyway that she can be. Love this State Farm office! 10 out of 10 highly recommend."
We responded:
"Thank you so much for your wonderful feedback! I'm happy to hear that Nadine has been knowledgeable and helpful during your interactions. Your recommendation means a lot to us. If you ever need assistance, please don't hesitate to reach out."
Salvador Araiza
March 19, 2025
5
out of
5
rating by Salvador Araiza
"Elizabeth Nava and state farm insurance have always been to helpful and professional. They’re always helping me find ways to save money on my insurance policy—thank you Elizabeth Nava."
We responded:
"Thank you, Salvador, for sharing your experience! I'm happy to know that Elizabeth and our team have been helpful and professional in assisting you. It's great to hear that we've been able to help you find savings on your insurance policy. If you need further assistance, please feel free to reach out."
Bret Combs
March 14, 2025
5
out of
5
rating by Bret Combs
"Lisa anderson called me and asked if i would like to bundle none of my other agencys asked me to do that she was very kind and proffesional to work with and saved me money i highly recomend her to anybody as an agent . Thank you Lisa very much"
We responded:
"Thank you, Bret, for sharing your experience! I'm happy to hear that Lisa was able to assist you with bundling and save you money. Her professionalism and kindness are truly valued here. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
C Hardy
March 6, 2025
5
out of
5
rating by C Hardy
"Excellent team leadership. Best customer service"
We responded:
"Thank you, C Hardy! I'm glad to know you appreciated our team's leadership and customer service. We're here to assist you with any future needs or questions."
Pat Pat
March 5, 2025
5
out of
5
rating by Pat Pat
"Verry helpful"
We responded:
"Thank you, Pat, for your kind words! I'm glad you found our service helpful. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Jaysen Valdez
March 4, 2025
5
out of
5
rating by Jaysen Valdez
"Julie and her team are awesome! Lisa is always patient with me, and my questions. Alex makes things so simple and is very professional. Thank you guys for the level of customer service you provide."
We responded:
"Thank you, Jaysen, for your wonderful feedback! I'm glad to hear that Lisa's patience and Alex's professionalism have made your experience with us enjoyable. We truly appreciate your kind words about our customer service. If you have any more questions or need any other assistance, feel free to reach out. We're here to help!"
Janice Tran
February 17, 2025
5
out of
5
rating by Janice Tran
"We have been with Julie Ngo and her team for a long time now. They are always working and asking sure all questions are answered. Best service I have experienced."
We responded:
"Thank you, Janice, for your kind words! I'm happy to know that you have had such a positive experience with our team. We strive to ensure all your questions are answered and provide the best service possible. If you ever need anything else, please feel free to reach out."
Julie
February 15, 2025
5
out of
5
rating by Julie
"I have been with julies office for over five years all of her agents are top notch as soon as I say my name they have everything ready to help with any question they always make me feel like family Julie is so nice my husband and I met her at Temecula car shows she loves the street Rodders too She has an agent named Alex he can be found at the murrieta car show they offer Hagerty insurance too for your classic car needs I highly recommend them. Julie Haapala"
We responded:
"Awww….Julie! You are family!!! I remember those early mornings setting up for the car show!! 6am in the morning and I could always count on you and Randy stopping by to say Hi and giving me a big hug!!! Love to you and the family!!"
Cody Golay
February 15, 2025
5
out of
5
rating by Cody Golay
"Alex is awesome, he really took the time to find a policy that worked for me. I can’t recommend him enough. If you’re unsure about where to go for these needs, Alex will definitely reassure you that you are in good hands and at the right place."
We responded:
"Thank you, Cody! I'm glad to hear that Alex was able to find the right policy for you. It's wonderful to know that you feel confident and reassured with our services. If you have any more questions or need assistance in the future, don't hesitate to reach out."
Tamara Dillon
February 14, 2025
5
out of
5
rating by Tamara Dillon
"What a pleasant experience! Quick, easy, efficient and cost effective. You won't be disappointed with this State Farm Office. Very attentive and responsive."
We responded:
"Thank you, Tamara, for your wonderful review! I'm glad you had a quick, easy, and efficient experience with our office. Lisa will be happy to know she made a positive impact. We're here for any future needs you may have. - Julie Ngo - State Farm Insurance Agent, Temecula, CA"
Charles Tompkins
February 12, 2025
5
out of
5
rating by Charles Tompkins
"I spoke with Lisa today and she was able to help me with my insurance needs. She was very insightful and provided exactly what I needed in order to maximize my policy savings."
We responded:
"Thank you, Charles, for sharing your experience! I'm happy to hear that Lisa was insightful and helped you with your insurance needs. It's great to know she provided exactly what you needed to maximize your policy savings. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Michelle Caruso
February 11, 2025
5
out of
5
rating by Michelle Caruso
"If you are looking for an insurance agency with dedicated and highly-trained employees who provide efficient, friendly, personal service and promptly answer all calls and emails, I highly recommend Julie Ngo's State Farm group. I was with this agency for 6 years and employee Lisa Anderson was my go-to person for all my insurance questions and concerns and she provided excellent assistance with our home and auto policies when we recently moved out of state. Lisa even connected me with a new State Farm agent in our new location. Excellent professional service which is appreciated these days. This agency is tops!"
We responded:
"Thank you, Michelle, for your wonderful feedback! I'm glad to know that Lisa was able to assist you with your policies during your move. Her dedication to connecting you with a new State Farm agent truly reflects our commitment to providing excellent service. We're grateful for your six years with us and wish you all the best in your new location. If you ever need anything else, feel free to reach out!"
Kara Egger
February 10, 2025
5
out of
5
rating by Kara Egger
"Julie NGO’s State Farm office answers the phone immediately- no voice mail jail! They are amazingly pleasant and efficient. Everyone in this office has always been enthusiastic about being of assistance . I’m so appreciative! Alex is fantastic- special mention."
We responded:
"Thank you, Kara, for sharing your experience with our office! I'm glad to know that our team, especially Alex, has been able to assist you efficiently and pleasantly. We strive to provide prompt and enthusiastic service, and it's wonderful to see that reflected in your feedback. If you ever need further assistance, don't hesitate to reach out!"
Jan Baja
February 5, 2025
5
out of
5
rating by Jan Baja
"I have dealt with agents at Julie Ngo’s State Farm office for a few years. Excellent, professional service!"
We responded:
"Thank you, Jan, for your kind words! We're happy to know you've been satisfied with the professional service from our team over the years. If you ever have any questions or need further assistance, we're here to help!"
Yvette Johnson
February 5, 2025
4
out of
5
rating by Yvette Johnson
"I am grateful for Elizabeth and her tenacity. She truly tried to help me figure this whole thing out. I had a Mail agent, but he didn’t seem quite interested. In fact, he seemed a little nonchalant.. Thank you, Elizabeth"
We responded:
"Thank you, Yvette, for sharing your experience. I'm happy to hear that Elizabeth was able to assist you with dedication and care. We appreciate your feedback regarding the other agent and will address this to ensure a better experience in the future. If you have any more questions or need further assistance, please feel free to reach out to our office."
SHIRLEY RETMAN
February 5, 2025
5
out of
5
rating by SHIRLEY RETMAN
"Thank you for your excellent and thorough customer service. Always personalized and always great!"
We responded:
"Thank you Shirley! We appreciate you so much!! We love our client family!! And Nichole is a rockstar!!"
John Gonzalez
January 31, 2025
5
out of
5
rating by John Gonzalez
"Elizabeth, was extremely helpful! She went above all expectations to resolve my issue. Thank You so much, releived my stress."
We responded:
"We really appreciate you taking the time to share your feedback, John! It’s wonderful to hear that Elizabeth was able to go above and beyond to help resolve your issue. We’re so glad she could relieve your stress— that’s exactly what we aim for. We’ll be sure to pass along your kind words to her. If you ever need further assistance, don’t hesitate to reach out!"
Connie Ghosn
January 30, 2025
5
out of
5
rating by Connie Ghosn
"The service is great! Our questions regarding our homeowner's policy were answered with knowledge and professionalism."
We responded:
"Thank you, Connie! I'm happy to know that you found our service great and that we could answer your questions about your homeowner's policy with knowledge and professionalism. If you have any more questions, feel free to reach out. "