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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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aaron abrams

October 10, 2026

5  out of  5
rating by aaron abrams
"Great service. Quick response time. Much appreciated."
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Eric Rucker

October 2, 2026

5  out of  5
rating by Eric Rucker
"Already shared details with Laura and Julie Ngo!
Outstanding service and kindness for many years."
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Donna Berenato

October 1, 2026

5  out of  5
rating by Donna Berenato
"Today I spoke with Laura about getting a Firewise discount. She was friendly, helpful and professional. I sent her a copy of the certificate and she applied my discount. I am very satisfied with State Farm Insurance."
We responded:
"Thank you, Donna, for taking the time to leave us a review! I'm happy to hear that Laura was able to assist you with your Firewise discount and that you had a positive experience with our office. We appreciate your satisfaction with State Farm Insurance and our agency. Feel free to reach out if you need anything else!"
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Brian McGee

September 30, 2026

5  out of  5
rating by Brian McGee
"I've been with State Farm for more than 30 years, and I've worked with Julie Ngo for more than nine. I can't say enough good things about Julie and her team. They are responsive, thorough and transparent, and when I've needed them (and I have), they've been right there for me.

Julie doesn't just work hard for her clients. She's also very involved in the Temecula community and the organizations that support it and its people.

I only write reviews when they're truly earned. After nine years with Julie, and several times when State Farm came through when I needed it most, they have more than earned my trust and respect. If you're looking for someone you can trust to protect you and your family, I'd recommend Julie all day long.

A special thank-you to Lisa, who is always patient and helpful whenever I have a question or need help. She's a great member of the team!"
We responded:
"WOW!!! Thank you for your review, Brian!

I'm truly grateful for your kind words and for being with us for over nine years and State Farm over 30 years!!! It's wonderful to hear that you feel supported by our team and that we've been able to be there for you when needed. Your mention of our involvement in the Temecula community means a lot, because we believe in supporting the city that we live, work and raise our kids in!! Again, thank you! We truly love what we do! And we greatly appreciate you!!!"
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Kenneth O'Neal

September 26, 2026

5  out of  5
rating by Kenneth O'Neal
"Good morning, I just want to say this State Farm office is dynamite from top to bottom!! I've had a chance to interact with Julie in the past and she was amazing/phenomenal like her entire staff!! My guy (as we say in the South/NC) Roberto is always on top of his game!! As a former D1 Basketball player I appreciate that always because you have to read the court and peoples situations and analyze to produce the correct outcome/play. I've been in SoCal for over a decade plus and had other insurance companies. However, I've been with State for years now and just like good Soul-food, Southern Hospitality with compassion and love for what they do!!! I've found a home with State-Farm and can say Southern in SoCal with State-Farm!! Life can throw you curves at times but they have been with me each step of the way!! If you looking for an insurance agency that periodically checks ways to lower your premiums, exqusite customer service and more give them a call!!
KO!!:)"
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Melanio Madera

September 21, 2026

5  out of  5
rating by Melanio Madera
"Julie Ngo and her team, specifically Laura Ramirez, were a great help to me today. Whenever I call them they are quick to respond and assist me my State Farm account. My prior experiences with them has been the same. They are consistent in how they help me every time. It is always a pleasant experience."
We responded:
"Melanio, thank you for taking the time to leave us a review! I'm happy to hear that Laura and the rest of our team have consistently provided you with the assistance you need. We strive to make every interaction a pleasant experience. Feel free to reach out if you need anything else!"
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Douglas Sawyer

September 18, 2026

5  out of  5
rating by Douglas Sawyer
"Laura at Julian‘s State Farm, is fantastic and very helpful. I had a major problem logging in and she was patient enough to walk me through the process. Kudos to Laura!"
We responded:
"Douglas, thank you for taking the time to leave us a review! I'm glad Laura was able to assist you with your login issue and provide the support you needed. We appreciate your feedback and are here if you need anything else!"
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Kassen Klein

September 14, 2026

5  out of  5
rating by Kassen Klein
"Julie's staff is always attentive and so helpful! I can always count on them to provide fantastic customer, ensuring my needs have been met."
We responded:
"Awwww....Kassen, thank you for taking the time to leave us a review! I'm happy to hear that our team has been attentive and helpful in meeting your needs. We appreciate you so much!!!"
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kaisaer Abudulufu

September 10, 2026

5  out of  5
rating by kaisaer Abudulufu
"Alex is nice and friendly, explained everything clearly."
We responded:
"Thank you, Kaisaer, for your wonderful feedback! I'm glad to know that Alex was able to provide clear explanations and a friendly experience. If you have any more questions or need assistance, feel free to reach out to our office. We're here to help!"
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Eva Bryant

September 4, 2026

5  out of  5
rating by Eva Bryant
"I have received excellent, friendly, professional service every time I have needed any information about any policy I have with State Farm. The personnel are above and beyond helpful.
Laura is awesome."
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Deborah Newman

August 25, 2026

5  out of  5
rating by Deborah Newman
"This office has always been helpful when I have questions. I had not rented a property in a long time and had never used renter's insurance. I actually was considering changing my personal condo insurance put they were not writing new policies at that time."
We responded:
"Deborah, thank you for taking the time to leave us a review! I'm happy to hear that our office has been helpful with your questions, especially as you navigated renter's insurance. We appreciate your trust in us. I hope that the insurance landscape changes soon and we can write your condo :). "
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S C

August 18, 2026

5  out of  5
rating by S C
"Everyone is this Temecula State Farm office is ALWAYS friendly, professional and most importantly, Knowledgeable.
I very often am doing my business with Roberto at this State Farm office, and he is
extremely knowledgeable and helpful. He always exhibits patience, and he makes sure all my questions and concerns are answered. Very pleased with the service I receive all these many years that I have been a customer there."
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Yvette Lopez

August 14, 2026

5  out of  5
rating by Yvette Lopez
"The BEST Customer Service!!!"
We responded:
"Thank you, Yvette, for your wonderful feedback! I'm so happy to hear that Robert and Liz made your experience special. We appreciate your kind words and are always here to help with anything you need. Thanks for choosing us!"
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Raymond Neiland

August 11, 2026

5  out of  5
rating by Raymond Neiland
"Julie and all her office staff are extremely helpful and ready to answer all questions. Love working with Julie she is a terrific person and that rubs off on all her staff. Great office to fill your insurance needs."
We responded:
"Awwww...Raymond! Thank you for being the best part of our agency! We love our agency family :)!!"
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jennifer yett

August 7, 2026

5  out of  5
rating by jennifer yett
"The entire team at State Farm has been so nice and helpful. Anytime we have an issue they are there. And they always ask how you’re doing and are interested in hearing about your family.
I would recommend Julie NGO’s office for your insurance needs."
We responded:
"Thank you, Jennifer! I'm happy to hear that our team has been supportive and attentive to your needs. We truly enjoy getting to know our customers and their families. We appreciate your recommendation! Let us know if we can help with anything else!"
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Michael Johnson

August 5, 2026

5  out of  5
rating by Michael Johnson
"Laura was very sweet and kind very knowledgeable. I love Julie nigo I have such a good policy. I’m sad that they don’t have homeowners insurance. Get it together State Farm."
We responded:
"Thank you, Michael, for sharing your experience! We have loved you and your family being a part of our agency!! I'm glad to hear that Laura was able to assist you and that you're happy with your policies. We appreciate your feedback about homeowners' insurance!! We feel it too!!! Let us know if we can help with anything else!"
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Don Pagano

August 4, 2026

5  out of  5
rating by Don Pagano
"I want everyone know I won't do business with anyone that isn't perfect. So now you know why I they have my business."
We responded:
"Thank you, Don! LOL!!! Best EVER!! I'm happy to know that our office meets your high standards. We strive to provide the best service possible with every interaction!! You are the best part of our agency!!!"
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JOHN LORE

July 25, 2026

5  out of  5
rating by JOHN LORE
"Reply was prompt"
We responded:
"John, thank you for taking the time to leave us a review! I'm glad to hear that you found our response prompt. We're always here to assist you with any insurance needs. Let us know if we can help with anything else!"
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Ron D

July 22, 2026

5  out of  5
rating by Ron D
"Julie and her team have been great to work with for the past 11 years. You can feel they really care when working with them. Number one to work with in the Temecula area."
We responded:
"Thank you, Ron! I'm really happy to hear that you've had such a positive experience with us over the past 11 years. We truly care about our customers, and it's wonderful to know that it shows. We're proud to be your choice in the Temecula area. Let us know if we can help with anything else!"
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PureRite Alkaline Water

July 22, 2026

5  out of  5
rating by PureRite Alkaline Water
"I'am writing to express my sincere appreciation for the incredible service your team provides. You are always so quick to respond and keep us updated on any changes.

The staff is truly amazing; no matter who picks up the phone, they treat us like we are their only customer. I feel very lucky to have you and your team on my side for my business auto insurance.

Thank you again to you and your wonderful team! best service ever! Kind, courteous and accommodating!

~PureRite Alkaline Water"
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char brooks

July 6, 2026

5  out of  5
rating by char brooks
"I have worked with Roberto before and he has taken great care I insuring I get the proper insurance for my needs. Great service, easy to reach."
We responded:
"Thank you Char! Roberto is awesome and we love that he is being recognized! We appreciate you and please reach out anytime you need us!!!"
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Diana Herdz

July 3, 2026

5  out of  5
rating by Diana Herdz
"I had a good experience with State Farm. The representatives were professional, answered my questions clearly, and made the process easy to understand. Customer service was responsive, and I appreciated how quickly they handled my concerns. Overall, I would recommend State Farm to anyone looking for reliable insurance and helpful support."
We responded:
"Thank you, Diana, for taking the time to leave us a review! I'm happy to hear that our team was able to provide clear answers and make the process easy for you. We strive to offer responsive and helpful service, and it's great to know you felt well taken care of. We appreciate your recommendation! Feel free to reach out if you need anything else!"
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Elizabeth T

July 3, 2026

5  out of  5
rating by Elizabeth T
"Very knowledgeable staff and always welcoming when I need service. Thank you!"
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L Ramirez

July 2, 2026

5  out of  5
rating by L Ramirez
"Excellent service and they helped me with different options. Very thorough explanations which is greatly appreciated."
We responded:
"Thank you, L Ramirez! I'm happy to hear that you found our service excellent and appreciated the thorough explanations. We always aim to provide helpful options and clear information. Let us know if we can help with anything else!"
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Andrew

June 23, 2026

5  out of  5
rating by Andrew
"All the best of the best trusted and reliable no worries and good InSurance for your future in all aspects.Thank You"
We responded:
"Thank you, Andrew! I'm happy to know you feel confident and secure with our services. We appreciate your support!"