State Farm® Insurance Agent Julie Ngo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
S C
August 18, 2026
5
out of
5
rating by S C
"Everyone is this Temecula State Farm office is ALWAYS friendly, professional and most importantly, Knowledgeable.
I very often am doing my business with Roberto at this State Farm office, and he is
extremely knowledgeable and helpful. He always exhibits patience, and he makes sure all my questions and concerns are answered. Very pleased with the service I receive all these many years that I have been a customer there."
Yvette Lopez
August 14, 2026
5
out of
5
rating by Yvette Lopez
"The BEST Customer Service!!!"
We responded:
"Thank you, Yvette, for your wonderful feedback! I'm so happy to hear that Robert and Liz made your experience special. We appreciate your kind words and are always here to help with anything you need. Thanks for choosing us!"
Raymond Neiland
August 11, 2026
5
out of
5
rating by Raymond Neiland
"Julie and all her office staff are extremely helpful and ready to answer all questions. Love working with Julie she is a terrific person and that rubs off on all her staff. Great office to fill your insurance needs."
We responded:
"Awwww...Raymond! Thank you for being the best part of our agency! We love our agency family :)!!"
jennifer yett
August 7, 2026
5
out of
5
rating by jennifer yett
"The entire team at State Farm has been so nice and helpful. Anytime we have an issue they are there. And they always ask how you’re doing and are interested in hearing about your family.
I would recommend Julie NGO’s office for your insurance needs."
We responded:
"Thank you, Jennifer! I'm happy to hear that our team has been supportive and attentive to your needs. We truly enjoy getting to know our customers and their families. We appreciate your recommendation! Let us know if we can help with anything else!"
Michael Johnson
August 5, 2026
5
out of
5
rating by Michael Johnson
"Laura was very sweet and kind very knowledgeable. I love Julie nigo I have such a good policy. I’m sad that they don’t have homeowners insurance. Get it together State Farm."
We responded:
"Thank you, Michael, for sharing your experience! We have loved you and your family being a part of our agency!! I'm glad to hear that Laura was able to assist you and that you're happy with your policies. We appreciate your feedback about homeowners' insurance!! We feel it too!!! Let us know if we can help with anything else!"
Don Pagano
August 4, 2026
5
out of
5
rating by Don Pagano
"I want everyone know I won't do business with anyone that isn't perfect. So now you know why I they have my business."
We responded:
"Thank you, Don! LOL!!! Best EVER!! I'm happy to know that our office meets your high standards. We strive to provide the best service possible with every interaction!! You are the best part of our agency!!!"
JOHN LORE
July 25, 2026
5
out of
5
rating by JOHN LORE
"Reply was prompt"
We responded:
"John, thank you for taking the time to leave us a review! I'm glad to hear that you found our response prompt. We're always here to assist you with any insurance needs. Let us know if we can help with anything else!"
Ron D
July 22, 2026
5
out of
5
rating by Ron D
"Julie and her team have been great to work with for the past 11 years. You can feel they really care when working with them. Number one to work with in the Temecula area."
We responded:
"Thank you, Ron! I'm really happy to hear that you've had such a positive experience with us over the past 11 years. We truly care about our customers, and it's wonderful to know that it shows. We're proud to be your choice in the Temecula area. Let us know if we can help with anything else!"
PureRite Alkaline Water
July 22, 2026
5
out of
5
rating by PureRite Alkaline Water
"I'am writing to express my sincere appreciation for the incredible service your team provides. You are always so quick to respond and keep us updated on any changes.
The staff is truly amazing; no matter who picks up the phone, they treat us like we are their only customer. I feel very lucky to have you and your team on my side for my business auto insurance.
Thank you again to you and your wonderful team! best service ever! Kind, courteous and accommodating!
~PureRite Alkaline Water"
char brooks
July 6, 2026
5
out of
5
rating by char brooks
"I have worked with Roberto before and he has taken great care I insuring I get the proper insurance for my needs. Great service, easy to reach."
We responded:
"Thank you Char! Roberto is awesome and we love that he is being recognized! We appreciate you and please reach out anytime you need us!!!"
Diana Herdz
July 3, 2026
5
out of
5
rating by Diana Herdz
"I had a good experience with State Farm. The representatives were professional, answered my questions clearly, and made the process easy to understand. Customer service was responsive, and I appreciated how quickly they handled my concerns. Overall, I would recommend State Farm to anyone looking for reliable insurance and helpful support."
We responded:
"Thank you, Diana, for taking the time to leave us a review! I'm happy to hear that our team was able to provide clear answers and make the process easy for you. We strive to offer responsive and helpful service, and it's great to know you felt well taken care of. We appreciate your recommendation! Feel free to reach out if you need anything else!"
Elizabeth T
July 3, 2026
5
out of
5
rating by Elizabeth T
"Very knowledgeable staff and always welcoming when I need service. Thank you!"
L Ramirez
July 2, 2026
5
out of
5
rating by L Ramirez
"Excellent service and they helped me with different options. Very thorough explanations which is greatly appreciated."
We responded:
"Thank you, L Ramirez! I'm happy to hear that you found our service excellent and appreciated the thorough explanations. We always aim to provide helpful options and clear information. Let us know if we can help with anything else!"
Andrew
June 23, 2026
5
out of
5
rating by Andrew
"All the best of the best trusted and reliable no worries and good InSurance for your future in all aspects.Thank You"
We responded:
"Thank you, Andrew! I'm happy to know you feel confident and secure with our services. We appreciate your support!"
Baloy Contreras
June 22, 2026
5
out of
5
rating by Baloy Contreras
"Great service!"
We responded:
"Thank you, Baloy! I'm happy to know you had a great experience with our service. Let us know if there's anything else we can assist you with!"
manuel banuelos
April 23, 2026
5
out of
5
rating by manuel banuelos
"Elizabeth did a great job taking care of our policy needs."
We responded:
"Thank you, Manuel! I'm happy to hear that Elizabeth provided excellent service for your policy needs. Our team is dedicated to delivering excellent service!!! If you have any more questions or need assistance, feel free to reach out to our agency!! Cheers!!! "
Denise Blaschke
April 6, 2026
5
out of
5
rating by Denise Blaschke
"My daughter and I have been clients here for over 8 years now and we truly cannot say enough nice things about the staff here! Lisa and Elizabeth have been helping us for years and they are both always so professional, kind and efficient! If they can’t get an answer to your question initially (which is rare) they WILL call you back that same day! You will never, ever be left hanging at this office. Robert also has helped us and is so very nice as well and is on top of everything too! It is always such a pleasure talking with these three wonderful people and I would absolutely recommend this branch to anyone!!! You won’t be disappointed!"
We responded:
"Thank you, Denise, for your wonderful feedback! I'm so happy to hear that you and your daughter have had such positive experiences with our team over the years. Lisa, Elizabeth, and Robert are truly dedicated to providing exceptional service, and it's great to know they've been so helpful and responsive. Your recommendation means a lot to us! If there's anything else we can assist you with, just let us know."
David Beach
March 26, 2026
5
out of
5
rating by David Beach
"I had the pleasure of speaking with Elizabeth Nava. She has been a wonderful person and very professional representative of the insurance firm. She has taken the time to explain the vehicle and renters insurance policies to me and answered all of my questions. I highly recommend her and all associates at this firm. They receive an A+++ rating from me and have won my business with them. Great job Elizabeth!!"
We responded:
"Thank you for your review, David! I'm delighted to hear about your positive experience with Elizabeth. She truly embodies the professionalism and dedication we strive for at our office. Your recommendation means a lot to us, and we're grateful for your trust. If you ever need assistance, feel free to reach out!"
Terald Milliman Jr
March 17, 2026
5
out of
5
rating by Terald Milliman Jr
"Amazing staff."
We responded:
"Thank you, Terald, for your feedback! I'm happy to hear that our staff made a positive impression. We’re here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Arti Sharma
March 11, 2026
5
out of
5
rating by Arti Sharma
"Lisa is phenomenal. She went above and beyond explaining my questions. Highly recommend this place. Thanks Lisa for all your help today."
J T
March 10, 2026
5
out of
5
rating by J T
"The service here is so good. They go above and beyond to make sure you get the best policy that works for you, thank you."
We responded:
"We appreciate you so much!! Thank you for being a part of our agency!!!"
Hilliard Meeks
March 6, 2026
5
out of
5
rating by Hilliard Meeks
"Adding or changing a vehicle to the policy was easy. Robert, and all the staff are very thorough, making sure I pay the lowest premium possible."
We responded:
"Hilliard, thank you for your feedback! I'm happy to hear that Robert and the team made the process of adding or changing a vehicle to your policy easy and thorough. We appreciate you!!!!"
T H
March 5, 2026
5
out of
5
rating by T H
"Julie is professional and a joy to do business with. The staff and Julie are great to do business with. They are efficient, prompt, easy to reach and are flexible."
We responded:
"Thank you!!! I'm so happy to hear that you find working with our team enjoyable and efficient. We strive to be prompt and flexible for our customers. And we genuinely love our agency family!!! Let us know if there's anything else we can assist you with!"
Peggy Sanders
March 3, 2026
5
out of
5
rating by Peggy Sanders
"Been with Julie for over 10 yrs. Her staff is always available and courteous."
We responded:
"Hi Peggy! We appreciate you! Thank you for being the best part of our agency!!! "
Anthony Gonzalez
February 26, 2026
5
out of
5
rating by Anthony Gonzalez
"Elizabeth Nava is the best. She is very patient with everyone and explains everything clearly. She is very precise and clear and VERY VERY friendly. No question is too small nor big for Elizabeth. She is the reason my family decided to continue our insurance policy here. We are beyond grateful for her and State Farm. 10/10 recommend."
We responded:
"Thank you, Anthony! I'm so happy to hear about your positive experience with Elizabeth. Her dedication to providing clear and friendly service is well-known to our customers. We're grateful for your continued trust in us and your recommendation. If you ever need anything, feel free to reach out!"